Privacy Policy

PRIVACY POLICY

Last Updated: 12/07/2025

This Privacy Policy describes how CONTROL-ALT-DEFEND LLC (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you visit our website, request our services, or otherwise interact with us. By using this website or engaging our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

Name, email address, phone number
Business information (company name, role, address)
Billing or invoicing details
Information submitted through contact forms or service inquiries

B. Technical Information Automatically Collected

IP address
Browser type, device type, and operating system
Log data (date/time of visits, pages viewed, referring URLs)
Cookies and similar technologies

C. Service-Related Data

For cybersecurity assessments, penetration testing, threat detection, or vulnerability management, we may collect or temporarily access:

System metadata
Network architecture information
Security configuration data
Log information relevant to security testing
We do not collect or retain client end-user personal data unless expressly required for a contracted engagement.

2. How We Use Your Information

We use collected information for the following purposes:

To provide, operate, and maintain our cybersecurity services
To respond to inquiries, support requests, or consultations
To perform penetration testing, security assessments, or other contracted work
To improve website functionality, performance, and user experience
To maintain internal records and comply with legal requirements
To protect our website and systems from fraud, abuse, or unauthorized access

We do not sell personal information.

3. Sharing and Disclosure of Information

We may share information only in the following circumstances:

A. Service Providers
With trusted third-party vendors who assist with business operations (e.g., secure payment processors, hosting providers, compliance tools). These providers are contractually required to protect your information.

B. Legal Requirements
If required by law, subpoena, or government request, or to protect the rights, property, and safety of our business or clients.

C. Client Engagement Requirements
During a cybersecurity engagement, client-approved data may be shared with authorized client personnel only.

We do not disclose information to third parties for marketing purposes.

4. Data Security

We implement industry-standard administrative, technical, and physical safeguards designed to protect personal information, including:

Encryption of data in transit
Secure access controls
Network monitoring
Restricted access to sensitive information

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal and service-related information only as long as necessary to:

Fulfill the purposes described in this policy
Comply with legal and regulatory obligations
Support cybersecurity engagement documentation

Client security data collected during assessments or testing is securely deleted after the engagement unless otherwise required by contract.

6. Your Rights and Choices

Depending on your location, you may have rights to:

Access your personal information
Request corrections or updates
Request deletion of personal information
Opt out of certain data uses or communications

Requests can be submitted to: controlaltdefend@pm.me

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and analyze usage. You may disable cookies through your browser settings, but some website features may not function properly.

8. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external sites.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

11. Contact Information

For questions or privacy requests, contact us at:
CONTROL-ALT-DEFEND LLC
Email: controlaltdefend@pm.me
Phone: +1.646.373.1205
Address: 56 Craig Rd, Islip Terrace NY 11752